Shipping Policy

SHIPPING POLICY

Last Updated: 08/08/2026

At VORZA Electronics, we aim to process and deliver your orders as quickly and safely as possible. This Shipping Policy explains our order processing and delivery timelines for domestic and international orders.

1. Order Processing

Orders are generally processed within 1–3 business days after successful payment confirmation.

Orders placed on weekends, public holidays, or during promotional periods may require additional processing time.

Once your order has been dispatched, you will receive shipping information and tracking details, where available.

2. Domestic Shipping – India

For orders delivered within India, the estimated delivery time is:

3–7 business days

Delivery times may vary depending on the destination, courier availability, weather conditions, public holidays, and other circumstances beyond our control.

Remote or difficult-to-reach locations may require additional delivery time.

3. International Shipping

For international orders, the estimated delivery time is:

8–15 business days

International delivery times may vary depending on the destination country, customs clearance, local courier services, weather conditions, and other circumstances beyond our control.

4. Customs, Duties & Taxes

International customers may be responsible for customs duties, import taxes, VAT, or other charges imposed by the destination country.

Such charges are not necessarily included in the product or shipping price unless explicitly stated at checkout.

VORZA Electronics is not responsible for delays caused by customs clearance or for charges imposed by the destination country's authorities.

5. Shipping Address

Customers are responsible for providing accurate and complete shipping information at the time of placing an order.

VORZA Electronics is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

6. Delayed or Lost Shipments

While we work with reliable shipping partners, delivery delays may occasionally occur due to circumstances outside our control.

If your order appears to be significantly delayed or lost, please contact us with your order number so that we can investigate the shipment with the relevant courier.

7. Damaged Packages

If your package arrives visibly damaged, please take clear photographs or videos of the package and product before discarding any packaging material and contact us as soon as possible.

This documentation may be required to process a replacement or refund claim.

8. Delivery Attempts

If a courier attempts delivery and the customer is unavailable or unable to receive the package, additional delivery attempts may be made according to the courier's policies.

Orders returned to us due to an incorrect address, repeated failed delivery attempts, or refusal to accept the package may be subject to additional shipping charges.